What role does advice play in coaching?
Coaching is a professional service
that attracts clients who want to make big changes in
their lives or overcome obstacles. Many clients assume
that they are going to work with someone who can give
answers or solutions.
Persons who seek help in improving
their life or business might then believe that they
will be receiving advice from a professional. When we
begin to have coaching conversations with prospective
clients or contracted clients, we as trained professional
Life Coaches (aka personal and professional coaches)
must really be clear that giving advice is not really
part of the coaching paradigm.
Advising (the
act of giving advice) according to the Webster's collegiate
dictionary is 'to make a recommendation regarding
a decision or course of conduct,' and it 'implies
real or presumed knowledge and experience.' . Coaching
is to empower, to motivate, to enrich, to co create
with our clients. In fact, I believe that effective
coaching is even more than problem solving or being
solution focused. Coaching is about the creative process
of designing one's life to be more like they really
want it to be. That is creation'.bringing into being
what does not now exist. Problem solving is about
symptoms and fixing, not creating.
'The trouble with advice
is that you cannot tell if it is good or bad until
you've taken it.' - Frank Tyger
Advising then, should be omitted
from the coaching conversation and as coaches, we also
need to 'train' our clients to not expect advice, even
though we might be capable of some very good advice.
Many of us as coaches would also
qualify as advisors or consultants, which are focused
more on giving direction and recommended action. Part
of the joy I experience as a coach is that I do not
have to wear the 'expert' hat'my job is to evoke the
brilliance of each of my clients and the creativity
that comes from a conversation that if it had not occurred
would not have lead to the same result. Coaching is
creativity.
My friend and mentor, and outstanding
author, Dave Ellis has created a Coaching Continuum
in which he outlines the role of the coach from least
intrusive to the most intrusive coaching response. In
this continuum, as printed below, the dotted line indicates
the boundary between classic coaching and advising.
It is a line for all coaches to be cognizant of.
Listen to your coaching, maybe
even tape record your conversations for awhile to
see if you slip into the realm of advising. We all
do it so naturally, but as coaches we need to be intentional
to eschew advice giving. (The reader can find this
explained in detail in Ellis's book Life Coaching which
can be ordered at www.lifecoachbook.com .)
I believe that the beginning of
the coaching continuum is most useful early in the
coaching relationship. Even though I am very much
a 'possibility thinker' with my clients, I never offer
my possibilities until I have drawn out my clients
creative thinking first. And sometimes, the powerful
questioning we utilize from our coaches toolbox, can
be disguised advice if
we are not careful. There is a difference in the kind
of questions you ask and why you ask them. Powerful
questions should open up possibilities, inquiry, and
creativity'not lead it to a known or preconceived
response.
When I was a clinical psychologist,
taught of course to not give advice, there were times
that I simply had some good advice to give my clients.
When I delivered it, I said, 'Now I am going to give
some advice here, but remember it is just my best
thinking in this moment'it does not mean it is the
best or right thing to do, but it might help you consider
options to this advice or adaptations for your situation.'
I say something very similarly to my coaching clients
or students. Even when words from me sound like advice,
I frame it as 'my best thinking in the moment' and
offer it as a possibility, not a requirement.
Coaching is, after all, about increasing
clients choices which lead to creating what they really
want to develop, or bring into existence in their
personal or professional life. For coaching to be
transformational, we want to reinforce self-discovery.
Coaching is a process to help people maintain and
develop an internal locus of empowerment. Advice,
even great advice, inherently leads the client to
look for and external locus of influence. Remember
coaching is an art form not a science and it works
best when creativity is the process present in every
coaching conversation. My advice, (I mean my request)
is for all coaches to be an artist, not an advisor.
Patrick Williams, Ed.D., MCC
Presdent & CEO, Institute for Life Coach Training