Introducing the new EAP training
program exemplifies ILCT's commitment to pioneering
new opportunities that impact the lives of individuals
and inspire optimum potential and quality services
in the workplace.
Candia Dye, M.A., is ILCT's
Project Director for EAP Coach training and
development. Candia brings her corporate experience
to her coaching of "Project Development
and Promotion for Innovative Professionals".
Diane S. Menendez, Ph.D., MCC, has been coaching
and consulting business leaders and professionals
for more than 15 years and is the Director
of Curriculum and Training for ILCT. Dr. Patrick
Williams, MCC, is President and Founder of
ILCT and chair of the Coaching Psychology
Department of the International University
of Professional Studies. He co-authored the
book, Therapist as Life Coach; Transforming
Your Practice.
10 Great
Ways to Market From the Inside-Out
Marketing a coaching business
begins from within ourselves. Here is a top
ten list that is proven to grow your business
from the inside-out!
1.
Develop a Full Practice Attitude. Interact
with others "as if" you already
have a full practice so you don't come across
as being "needy". Appreciate testimonials
and compliments, but don't let them completely
define you or your coaching.
2.
Offer others an EXPERIENCE of being coached
rather than telling them about coaching! (e.g.
What do you do for a living? I'm a coach.
Really, for what team?) Some people will say, "Are
you one of those business coaches? Why is
that valuable?" Explain that they will
understand the value of coaching once they
have the experience of being coached! Be willing
to put an offer out there!
3.
Create Massive Value and Support. When
you come from a place of grace, love, compassion,
understanding and empathy, you giving others
the impression that you want the very best
for them, and for the time you spend together.
4.
Be a great listener. Practice great
eye contact, facial expressions, mirroring
back, etc. Listen for what is not being said
as well as what is being said-and ask open-ended
questions about both.
5.
Be outrageous! When you intuit something-whether
you're accurate or not-go there! Don't worry
about what comes out of your mouth. Instead,
focus on being truly present with the other
person, and trust that your intuition will
be on target-then go for it!
6.
Tell the truth! As coaches we're often
afraid to tell people exactly what we see
or hear. That's out of fear! Fear of being
fired or not being hired in the first place.
Don't worry about hurting their feelings;
because when you're coming from a place of
love, you can't hurt someone's feelings. People
are responsible for their own feelings. So
then, dare to practice "ruthless compassion!" We
can tell anybody anything if it comes from
a charge
neutral and loving place!
7.
Don't let a lack of belief that you're actually
a coach-or even a great coach-get in your
way. This will hinder your ability
to be successful quicker than anything! Shift
your thinking based on your life experience.
It took me over two years to actually get
that I was a darn good coach-and it came from
hanging around some pretty great coaches!
If you're just starting out, trust the fact
that you've most likely been coaching for
much of your life. All a training program
like ILCT gives you is a way to refine your
skills and to turn them into a profession
(to the extent you choose to do so). Take
some advanced courses, as well, in order to
get you over this hurdle.
8.
Retain the services of an experienced Mentor
Coach! Having a Mentor Coach helps
you become credible and builds business muscle
you otherwise might not have. Having a Mentor
is really an investment in yourself. When
we tell ourselves, "I can't afford it," we're
looking at an expense rather than an investment
in the future. All of the very best coaches
have Mentor Coaches (Yes, I do! Thanks for
asking! <G>) This is an investment you
must choose to make if you're serious about
building a full-time coaching business.
9.
Know why people hire YOU as their coach. Make
a list of the 10, 20 or 30 reasons why people
hire you. They see you've got something they
don't have. But you have to know exactly what
that is. It could be how you handle money,
your success in business, or a level of grace
and compassion! It might be the peaceful and
spiritual space you offer. Or lightness and
humor. All of these, and more, are strong
qualifications. Be able to tell the truth
about your coaching in an effortless and non-
judgmental way! Always offer integrity, value,
understanding and service!
10.
Have no expectations of the outcome. Whenever
you're talking to a potential client, don't
expect they're going to hire you right away.
Some people need time to process what you're
telling them. Keep the door of communication
open, and treat everyone equally and fairly.
When they are ready, they'll come back and
tell you!
Dr. James S. Vuocolo, MCC,
is the Director of Practice Development at
ILCT. His advanced class, Practice Made Perfect,
starts again April 8 at 12:00 noon Eastern
and runs for 12 weeks. You can contact him
at jim@lifecoachtraining.com or
visit his web site at www.SoulBusiness.com.
Self-Regulating
Language for Coaches©
The Profession of Coaching
is not Clearly Understood by the Public
Although many people in the
United States are beginning to hear about personal
and business coaches, the vast majority of the
public is still unknowledgeable about what a
coach actually does. More often than not, coaching
is (incorrectly) understood by an unknowing
public to be a virtual version of modern therapy;
this misperception and comparison may be attributed
to the public's face value recognition that
regular, on-going meetings with a coach look
like therapy "sessions."
The Vision for a Self-Regulated
Profession
In order for the profession
of coaching to continue to grow and dynamically
create itself so that it can best serve all
coaches and their clients, the International
Coach Federation (ICF) believes that coaching
needs to remain a self-regulated profession.
To that end, it is vital that professional coaches
learn to communicate to their prospects, their
clients, the public and the media in a language
that does not confuse our profession with other
seemingly "like" professions.
The Language of Professional
Coaching
As we seek to govern our own
profession, one of the ways to help us and the
public in distinguishing coaching from therapy
is to focus the actual language used in each
domain. Without disparaging the profession of
psychotherapy, we need to communicate, as coaches,
what we DO so that we differentiate ourselves
in the most powerful self-regulating frame.
1. Identify Coaching as
a New Profession
Don't call coaching a "helping profession". Do
call coaching a personal development profession, a personal
growth profession, a self-improvement profession.
2. Declare that Coaching
is not Therapy
Many coaches spend a great portion of their introduction
time talking to and educating the public as to the differences
between coaching and therapy. This runs the risk of confusing
the public more and entering into discussions of why we
aren't licensed. When your work is identified as therapy,
let people know that coaching is not therapy. Inform the
public that coaching is an emerging personal growth profession
based in client-initiated change.
3. Speak about Coaching
Results as Non-Feeling Based Results
Many of our clients experience a greater sense of well being
after being coached and often feel better after a coaching
call. As wonderful as that is, it is not our primary intent
as coaches. Our work is focused on the ability and willingness
of our clients to move forward and take action. The results
of life coaching are often likened to typical outcomes of
therapy. Avoid making promises that imply resultant feeling/emotional
states or potential outcomes from improved mental health,
such as: a more fulfilled life, a happier life, a wonderful
life, a perfect life, a healed life, healthier and happier
relationships.
4. Speak about your Coaching
Business vs. your Coaching Practice
Medical and mental health professionals often refer to their
client base as their practice. While that is true of consultants
as well, the term "consulting" is perceived as
more of a business-oriented activity. When you talk about
your work and the people who pay you, talk about your coaching
business, coaching clients, and your coaching clientele.
5. Use a Welcome Packet
instead of an Intake Packet
When beginning your work with a new client, use language
that speaks to the first meeting, first call, or initial
appointment. If you send them a starting package of materials,
call it a welcome packet.
6. Talk in Coaching Language
and not in Therapy Language
Obviously, an individual profession cannot claim ownership
of language. The language of each profession serves a very
distinct purpose because it informs us about the focus of
our work with an individual client. It is useful for coaches
to know the differences between what language is 'generally'
used in the realm of therapy as well as in coaching.
The therapist may seek to:
unearth, confront, diagnose, expose, intervene
and adjust. The content of a therapy session
may focus on: disorders, dysfunctions, symptoms,
pathology, episodes, behaviors, recurrent patterns,
trauma, and causation.
Coaching language, on the
other hand, can often be likened to business
language where the coach may assist the client
to: focus, prioritize, be proactive, clarify,
brainstorm, and accomplish. The content of the
coaching appointment may emphasize: outcome,
balance, purpose, options, actions, requests,
assignments, strategies and money management.
Perhaps when all is said and
done, Shakespeare advises us best: "Suit
the action to the word, the word to the action."
Note: A more extensive list
of coaching and therapy language can be accessed
from my article Professional Coaching Language
for Greater Public Understanding which is available
upon request by emailing me at: david@getacoach.com.
Please put "Request for Language Article" in
the subject line.
David Matthew Prior, MCC,
MBA is Co-Chair of the ICF Ethics & Standards
Committee. Known as the "I" Coach
(Instinct. Intuition. Impulse.), he gets people
to go with their gut. David can be located
at www.getacoach.com (1-800-OK-COACH).
ILCT
Offers Dr. Phil for Coaches
The Institute for Life Coach
Training is now the exclusive source for an
online certificate training program of coursework
on the theory, approaches and techniques that
are used by Dr. Phil McGraw to facilitate life
change. In partnership with LearnDrPhil
from Lawlis we are making these courses available
to professional coaches who want to learn
how to put Dr. Phil's coaching approaches to
work in their practice. This curriculum
of training is based on the work of Dr. Philip
C. McGraw as taught by his long-time mentor
and content advisor for the Dr. Phil Show -
G. Frank Lawlis, PhD.
Ethics & Dr. Phil's Approach - $125 (ILCT price $95)
Learn the ethical parameters of the client - coach relationship.
Self Matters - $395 (ILCT price $365)
Learn how to nurture your client's authenticity of self
through Dr. Phil's exercises.
Life Strategies- $395 (ILCT price $365)
Teach your clients how to craft the life they want to live
with Dr. Phil's 10 "Life Laws."
Relationship Rescue- $395 (ILCT price $365)
Dr. Phil's strategies for resolving conflict and promoting
intimacy in troubled relationships.
Ultimate Weight Solution - $395 (ILCT price $365)
Teach your clients Dr. Phil's proven strategies for weight
loss.
Online Professional Development Modules
Learn the theories behind Dr. Phil's techniques
Learn Dr. Phil's effective tools and strategies
Benefit from highly interactive, Web-based learning modules
Study at your own pace
Craft an approach unique to you, while attracting and benefiting
clients
When you register use the following Discount Code: ILCT
Click
here to learn more or to register!
"What
do you want to BE when you grow up?"-The
Emergence of Post-Secondary Coaching
"What do you want to be when you grow up?" innocently inquired
Aunt Maggie over Christmas dinner. Although six-year-old Stevie's
mind went blank, he quickly broadened into a grin and blurted out, "A
lawyer, like Daddy". Immediately all the adults at the table
enthusiastically applauded his response.
This simple question is constantly being posed across this
nation. Cute Cathy tells her mom she wants to be a nurse
like Barbie, athletic Jeremy daily voices his desire to
play professional hockey, and Einstein Ian is given a complete
microscope set for Christmas to help maintain his A+ science
marks. But are any of these children really identifying
their true life's direction? Soon these youngsters are teenagers
in the ninth grade who find themselves presented again with
this "not-so-simple anymore" question. Before
they know it, they find themselves in a college or university
setting, having been directed simply by their grades or
talents.
Post-secondary Coaching provides a student with a private
life coach who will challenge him/her to move ahead in self-discovery
like no other relationship. This confidential partnership
provides the student with the opportunity to clarify their
values, to deepen their sense of purpose by writing their
own mission statement, to define and achieve their personal
and professional goals, and to increase their productivity
and financial intelligence.
This coach is writing with the pen of experience. After
seven years of post-secondary education and having reached
several of my professional goals, I soon found out that
my life passion did not match my profession. I would have
benefited from a powerful, personalized, and practical coaching
relationship early in my post-secondary education. Simple
assessments and individual encouragement would have clarified
my gifts, passions, talents, and personality. These clarifications
would have given me the confidence to move into a career
that matched my personal profile and I would have saved
a lot of money!
The benefits to the educational institution from post-secondary
coaching are substantial. In particular, Cooperative Educational
programs (requiring the student to spend significant portions
of time in the workplace) would receive a three-fold benefit: