Tomorrow's Life Coach
Volume 3 Issue 1 : January 2004

In This Issue: What's New in Coaching?

Upcoming Classes at ILCT
Pat's Ponderings - Pat Williams
Editor's Pen - Annette Miller
The Wellness Coach: Lifestyle Prescriptions© Filled Here - Michael Arloski
Employee Assistance Coach Specialists©: Leaders for Employee and Workplace Excellence - Candia Dye
10 Great Ways to Market From the Inside-Out - Jim Vuocolo
Self-Regulating Language for Coaches© - David Matthew Prior
ILCT Offers Dr. Phil for Coaches
What do you want to BE when you grow up?-The Emergence of Post-Secondary Coaching - Lisa Martin

"One of the best free newsletters, Tomorrow's Life Coach consists of well-researched, informative articles on a variety of key topics for coaches. While a publication of the Institute for Life Coach Training, many of the articles are written by other well-known coaches." Highly recommended by Peer Resources (www.peer.ca/coaching.html)



Upcoming Classes at ILCT

Foundational Courses
Foundational Coach Training for Therapists - starts January 19 (M/Th evenings) and January 20 (Tu/F days)
Foundational Coach Training for Christian Counselors - starts March 22 (M/W days)

Coaching Skills
Coaching Skills Practicum
Group Coaching
The Art of the Question
Life Coaching from "Falling Awake"

Coaching Tools
Computer Savvy/Cyber Skills
Overview: Using Assessments in Coaching
Advanced Course in Using the DISC and PIAV in Coaching

Practice Building Courses
Creating a Referral Based Business
Practice Made Perfect
Ethics

Coaching Applications/Specialties
Coaching with Spirit and Soul: Coaching through the Midlife Transition
Coaching the Entrepreneur/Small Business using the Business Wheel
Executive Coaching and Development
Executive Coaching Practicum
Relationship Coaching
Marriage Coaching
* Wellness Coaching Certification
Dreamwork in Coaching
* Employee Assistant Coaching Specialist

* See separate article this issue.

For additional classes, details and online registration, visit our course section. Some schedules may change; check listing or contact Edwina Adams, Administration/Registration, at edwina@lifecoachtraining.com or Diane Menendez, Director of Faculty and Curriculum, at diane@lifecoachtraining.com.  


Pat's Ponderings

Dear Readers,

As we begin this new year, with this issue about "What's New in Coaching," I have lots to share. We always try to stay on the cutting edge of training opportunities for Coaches and 2004 is no exception. We have added on-line courses for "Learn Dr Phil for Coaches". I will be doing some live trainings with Dr. Irv Katz in Las Vegas and Maui entitled "Coaching the Whole Person: Body Brain and Being" (please see www.iups.edu/retreats for more info!)
And we are very pleased to announce a course taught by Bill O'hanlon, a thought leader in Solution Oriented therapy. Bill will be teaching "Keeping your Soul Alive" (for coaches). There are special incentives for early enrollers.

And lastly, I will be co-presenting with Debbie Ford, international best-selling author and speaker. Pat and Debbie will be presenting a 3-day training of the Shadow Process for therapists only (details at www.debbieford.com.) This will be in San Diego in late May.

We present to you all these new courses in addition to our wonderful Foundational Coach Training for therapists, ADVANCED CLASSES FOR ALL COACHES, and new certificate programs in WELLNESS COACHING, and EAP coaching specialist for Employee Assistance professionals (see separate articles.)

Check all these opportunities out at our website or the websites above and enjoy what's new in coaching!

Pat
Patrick Williams Ed.D., MCC
Chief Energizing Officer, ILCT
Department Chair, Professional Coaching 
International University of Professional Studies
www.iups.edu


Editor's Pen

This issue's theme is "What's New in Coaching?" Even though I love the thrill of being in an evolving profession, we have a heavy responsibility to stay in touch with our world and our profession. This issue will help you to do that by providing articles of keen interest to professional coaches including dynamic new specialties and legalities relating to how we represent our coaching business.

TLC gained 2,000 subscribers in 2003! Thank you for letting other coaches know about our journal and for the great contributions of our fellow coaches! Our Guidelines have been updated so please take a look at http://www.lifecoachtraining.com/resources/newsletter/guidelines.shtml. You will also find our 2004 editorial calendar at that link. This year you will benefit from a marketing article each month since this continues to be a "hot topic" for coaches. If you would like to contribute to our journal or recommend another author for our theme for any month, please contact me now! 

Our February topic is "Promoting the Coaching Profession" and we'd like to hear your stories about Coaching Week events and other related happenings!

Celebrating the Evolving Profession of Coaching,
Annette

Annette A. Miller, Professional Life Coach
annette@lifesync.com

Editor, Tomorrow's Life Coach
Graduate, ILCT
Member, ICF, CCN, IAC
Founder, LifeSync Coaching®
Assessments & Customizing Systems to increase the ease and success of running a coaching business: www.lifesync.com.




The Wellness Coach: Lifestyle Prescriptions© Filled Here

A healthcare provider reaches for a pen and writes out a prescription for medication. The patient fills it their favorite pharmacy. This happens thousands and thousands of times every day around the world. It's easy. There is a whole system in place to make it that way.

Knowing that the way their patient's lifestyle impacts their health to a greater degree than any other single factor, the knowledgeable healthcare provider might also "write" another type of prescription. They may tell/suggest/implore their patient to improve their lifestyle, to essentially change a very significant set of behaviors in a radical way. Eat healthier. Exercise more. Do more of this and less of that, they are told. The same healthcare provider rarely, if ever, has any time to show the patient how to do this, or to help them through the process of real change.

The chances of their patient completing the behavioral change process successfully (significant change that lasts) by themselves, are actually rather remote. Though some succeed solo, most lose motivation, lack behavioral change information, strategies and support. The whole business of helping people to change behavior is, of course what professions like psychology and coaching are all about. Enter the wellness coach.

Sometimes it is the healthcare provider "writing" the prescription. Sometimes it is the person themselves. They know all too well what change is needed for their health to improve, to prevent illness, or perhaps to simply feel and perform physically and emotionally at their best.

There is a role for the wellness coach to become the ally of the healthcare provider and the client/patient who wants to know where to go to get the "lifestyle prescription" filled. If one's lifestyle is such a key, then the health and well being of countless numbers of people can be improved by the development, worldwide, of a profession of service providers who specialize in wellness coaching.

The field of wellness and lifestyle improvement has made great strides in the past thirty years. Much of the emphasis has been on understanding ways to help large groups of people to reduce health risks and improve their lifestyles. Work with corporations, organizations and community groups has seen some success and, of course, some real challenges, especially as budgets have been cut.

Perhaps one of the strongest trends to emerge in recent years in the wellness field has been one-on-one wellness work. More wellness professionals are spending increasing amounts of time working with individuals who want to change. At the same time, as we look at what economist Paul Pilzer says in The Wellness Revolution: How to Make a Fortune in the Next Trillion Dollar Industry (2003), there is an increasing trend to take wellness products and services directly to the consumer.

The need is there. Our challenge as coaches is to become competent in the skills to help people create lasting lifestyle behavioral change, and to create a delivery system that positions us as the optimal resource for filling the lifestyle prescription.

Dr. Michael Arloski (www.realbalance.com) is a coach, psychologist, trainer and speaker who has presented on wellness on four continents. He and Dr. Pat Williams are teaching a course through The Institute For Life Coach Training program to provide a certificate in Wellness Coaching.


Employee Assistance Coach Specialists©; Leaders for Employee and Workplace Excellence

Employee Assistances Professionals are experts in providing employee and workplace services either as "internal EA providers" within their organization or as "external EA providers" to outside client businesses and organizations. The increasing interest of businesses, government agencies and health organizations to focus on the employee's full use of potential (including their personal and spiritual development) acknowledges that there is a huge return for investing wisely in an organization's "human capital". That belief in developing and investing in human value aligns with the ILCT mission to "aspire to inspire". 

In view of that, ILCT has designed a twenty-hour foundational coach training program customized for EA professionals and awarding a specialist certificate to graduates.

The EA-CS© (Employee Assistance - Coach Specialist) program will be launched in February 2004; you can find detailed information on ILCT's Website at www.lifecoachtraining.com/courses/eap/. You'll notice an important feature of this venture is that the program was developed with input from participants of EA Focus and Mastermind Groups sponsored by the ILCT EAP Project Team: Candia Dye, M.A., Dr. Patrick Williams, and Dr. Diane Menendez. Moreover, our meetings with these and similar EAP groups confirmed to us that EA professionals would be true assets to the coaching profession and extraordinary allies for promoting the spirit of excellence for employees and organizations.

Employee Assistance professionals have enthusiastically welcomed the coaching profession and ILCT to the EAP community. The ILCT EA-CS© Project Team had the honor of being selected as presenters at the National EAPA conference in New Orleans last November. Our presentation was a great success with 200 plus attendees for "Hitting the High Notes; The EA Professional as Coach." In addition, Dr. Patrick Williams was invited as presenter of "EA Coaching: A Pathway to Employee & Organizational Excellence" to the Employee Assistance Roundtable (EAR) in New Orleans.

Advantages of adding coaching to Employee Assistance services and the organizations they serve are:

  • Advances the organization's image and commitment to the personal and professional well being of employees by exemplifying a business climate of continuous learning.
  • Enhances the role of EA professionals as valuable organizational collaborators within the businesses and organizations they serve.
  • Increases the total service offering of internal EA providers and broaden the market potential and target audience for external EA providers. 
  • The coaching model offers a more compelling benefit and appealing process for employees desiring to utilize EA services. The "coach-on-call" format is cost efficient and ideal for supporting employee development, accountability and autonomy.

Introducing the new EAP training program exemplifies ILCT's commitment to pioneering new opportunities that impact the lives of individuals and inspire optimum potential and quality services in the workplace.

Candia Dye, M.A., is ILCT's Project Director for EAP Coach training and development. Candia brings her corporate experience to her coaching of "Project Development and Promotion for Innovative Professionals". Diane S. Menendez, Ph.D., MCC, has been coaching and consulting business leaders and professionals for more than 15 years and is the Director of Curriculum and Training for ILCT. Dr. Patrick Williams, MCC, is President and Founder of ILCT and chair of the Coaching Psychology Department of the International University of Professional Studies. He co-authored the book, Therapist as Life Coach; Transforming Your Practice.


10 Great Ways to Market From the Inside-Out 

Marketing a coaching business begins from within ourselves. Here is a top ten list that is proven to grow your business from the inside-out!

1. Develop a Full Practice Attitude. Interact with others "as if" you already have a full practice so you don't come across as being "needy". Appreciate testimonials and compliments, but don't let them completely define you or your coaching.

2. Offer others an EXPERIENCE of being coached rather than telling them about coaching! (e.g. What do you do for a living? I'm a coach. Really, for what team?) Some people will say, "Are you one of those business coaches? Why is that valuable?" Explain that they will understand the value of coaching once they have the experience of being coached! Be willing to put an offer out there!

3. Create Massive Value and Support. When you come from a place of grace, love, compassion, understanding and empathy, you giving others the impression that you want the very best for them, and for the time you spend together.

4. Be a great listener. Practice great eye contact, facial expressions, mirroring back, etc. Listen for what is not being said as well as what is being said-and ask open-ended questions about both.

5. Be outrageous! When you intuit something-whether you're accurate or not-go there! Don't worry about what comes out of your mouth. Instead, focus on being truly present with the other person, and trust that your intuition will be on target-then go for it!

6. Tell the truth! As coaches we're often afraid to tell people exactly what we see or hear. That's out of fear! Fear of being fired or not being hired in the first place. Don't worry about hurting their feelings; because when you're coming from a place of love, you can't hurt someone's feelings. People are responsible for their own feelings. So then, dare to practice "ruthless compassion!" We can tell anybody anything if it comes from a charge
neutral and loving place!

7. Don't let a lack of belief that you're actually a coach-or even a great coach-get in your way. This will hinder your ability to be successful quicker than anything! Shift your thinking based on your life experience. It took me over two years to actually get that I was a darn good coach-and it came from hanging around some pretty great coaches! If you're just starting out, trust the fact that you've most likely been coaching for much of your life. All a training program like ILCT gives you is a way to refine your skills and to turn them into a profession (to the extent you choose to do so). Take some advanced courses, as well, in order to get you over this hurdle.

8. Retain the services of an experienced Mentor Coach! Having a Mentor Coach helps you become credible and builds business muscle you otherwise might not have. Having a Mentor is really an investment in yourself. When we tell ourselves, "I can't afford it," we're looking at an expense rather than an investment in the future. All of the very best coaches have Mentor Coaches (Yes, I do! Thanks for asking! <G>) This is an investment you must choose to make if you're serious about building a full-time coaching business.

9. Know why people hire YOU as their coach. Make a list of the 10, 20 or 30 reasons why people hire you. They see you've got something they don't have. But you have to know exactly what that is. It could be how you handle money, your success in business, or a level of grace and compassion! It might be the peaceful and spiritual space you offer. Or lightness and humor. All of these, and more, are strong qualifications. Be able to tell the truth about your coaching in an effortless and non- judgmental way! Always offer integrity, value, understanding and service!

10. Have no expectations of the outcome. Whenever you're talking to a potential client, don't expect they're going to hire you right away. Some people need time to process what you're telling them. Keep the door of communication open, and treat everyone equally and fairly. When they are ready, they'll come back and tell you!

Dr. James S. Vuocolo, MCC, is the Director of Practice Development at ILCT. His advanced class, Practice Made Perfect, starts again April 8 at 12:00 noon Eastern and runs for 12 weeks. You can contact him at jim@lifecoachtraining.com or visit his web site at www.SoulBusiness.com.


Self-Regulating Language for Coaches©

The Profession of Coaching is not Clearly Understood by the Public

Although many people in the United States are beginning to hear about personal and business coaches, the vast majority of the public is still unknowledgeable about what a coach actually does. More often than not, coaching is (incorrectly) understood by an unknowing public to be a virtual version of modern therapy; this misperception and comparison may be attributed to the public's face value recognition that regular, on-going meetings with a coach look like therapy "sessions." 

The Vision for a Self-Regulated Profession

In order for the profession of coaching to continue to grow and dynamically create itself so that it can best serve all coaches and their clients, the International Coach Federation (ICF) believes that coaching needs to remain a self-regulated profession. To that end, it is vital that professional coaches learn to communicate to their prospects, their clients, the public and the media in a language that does not confuse our profession with other seemingly "like" professions.

The Language of Professional Coaching

As we seek to govern our own profession, one of the ways to help us and the public in distinguishing coaching from therapy is to focus the actual language used in each domain. Without disparaging the profession of psychotherapy, we need to communicate, as coaches, what we DO so that we differentiate ourselves in the most powerful self-regulating frame.

1. Identify Coaching as a New Profession
Don't call coaching a "helping profession". Do call coaching a personal development profession, a personal growth profession, a self-improvement profession.

2. Declare that Coaching is not Therapy
Many coaches spend a great portion of their introduction time talking to and educating the public as to the differences between coaching and therapy. This runs the risk of confusing the public more and entering into discussions of why we aren't licensed. When your work is identified as therapy, let people know that coaching is not therapy. Inform the public that coaching is an emerging personal growth profession based in client-initiated change. 

3. Speak about Coaching Results as Non-Feeling Based Results
Many of our clients experience a greater sense of well being after being coached and often feel better after a coaching call. As wonderful as that is, it is not our primary intent as coaches. Our work is focused on the ability and willingness of our clients to move forward and take action. The results of life coaching are often likened to typical outcomes of therapy. Avoid making promises that imply resultant feeling/emotional states or potential outcomes from improved mental health, such as: a more fulfilled life, a happier life, a wonderful life, a perfect life, a healed life, healthier and happier relationships.

4. Speak about your Coaching Business vs. your Coaching Practice
Medical and mental health professionals often refer to their client base as their practice. While that is true of consultants as well, the term "consulting" is perceived as more of a business-oriented activity. When you talk about your work and the people who pay you, talk about your coaching business, coaching clients, and your coaching clientele. 

5. Use a Welcome Packet instead of an Intake Packet
When beginning your work with a new client, use language that speaks to the first meeting, first call, or initial appointment. If you send them a starting package of materials, call it a welcome packet. 

6. Talk in Coaching Language and not in Therapy Language
Obviously, an individual profession cannot claim ownership of language. The language of each profession serves a very distinct purpose because it informs us about the focus of our work with an individual client. It is useful for coaches to know the differences between what language is 'generally' used in the realm of therapy as well as in coaching.

The therapist may seek to: unearth, confront, diagnose, expose, intervene and adjust. The content of a therapy session may focus on: disorders, dysfunctions, symptoms, pathology, episodes, behaviors, recurrent patterns, trauma, and causation.

Coaching language, on the other hand, can often be likened to business language where the coach may assist the client to: focus, prioritize, be proactive, clarify, brainstorm, and accomplish. The content of the coaching appointment may emphasize: outcome, balance, purpose, options, actions, requests, assignments, strategies and money management. 

Perhaps when all is said and done, Shakespeare advises us best: "Suit the action to the word, the word to the action."

Note: A more extensive list of coaching and therapy language can be accessed from my article Professional Coaching Language for Greater Public Understanding which is available upon request by emailing me at: david@getacoach.com. Please put "Request for Language Article" in the subject line.

David Matthew Prior, MCC, MBA is Co-Chair of the ICF Ethics & Standards Committee. Known as the "I" Coach (Instinct. Intuition. Impulse.), he gets people to go with their gut. David can be located at www.getacoach.com (1-800-OK-COACH).



ILCT Offers Dr. Phil for Coaches

The Institute for Life Coach Training is now the exclusive source for an online certificate training program of coursework on the theory, approaches and techniques that are used by Dr. Phil McGraw to facilitate life change.  In partnership with LearnDrPhil from Lawlis we are making these courses available to professional coaches who want to learn how to put Dr. Phil's coaching approaches to work in their practice. This curriculum of training is based on the work of Dr. Philip C. McGraw as taught by his long-time mentor and content advisor for the Dr. Phil Show - G. Frank Lawlis, PhD.

Ethics & Dr. Phil's Approach - $125 (ILCT price $95)
Learn the ethical parameters of the client - coach relationship.

Self Matters - $395 (ILCT price $365)
Learn how to nurture your client's authenticity of self through Dr. Phil's exercises.

Life Strategies- $395 (ILCT price $365)
Teach your clients how to craft the life they want to live with Dr. Phil's 10 "Life Laws."

Relationship Rescue- $395 (ILCT price $365)
Dr. Phil's strategies for resolving conflict and promoting intimacy in troubled relationships.

Ultimate Weight Solution - $395 (ILCT price $365)
Teach your clients Dr. Phil's proven strategies for weight loss.

Online Professional Development Modules 

Learn the theories behind Dr. Phil's techniques 
Learn Dr. Phil's effective tools and strategies 
Benefit from highly interactive, Web-based learning modules 
Study at your own pace 
Craft an approach unique to you, while attracting and benefiting clients 
When you register use the following Discount Code: ILCT

Click here to learn more or to register!   


"What do you want to BE when you grow up?"-The Emergence of Post-Secondary Coaching

"What do you want to be when you grow up?" innocently inquired Aunt Maggie over Christmas dinner. Although six-year-old Stevie's mind went blank, he quickly broadened into a grin and blurted out, "A lawyer, like Daddy". Immediately all the adults at the table enthusiastically applauded his response.

This simple question is constantly being posed across this nation. Cute Cathy tells her mom she wants to be a nurse like Barbie, athletic Jeremy daily voices his desire to play professional hockey, and Einstein Ian is given a complete microscope set for Christmas to help maintain his A+ science marks. But are any of these children really identifying their true life's direction? Soon these youngsters are teenagers in the ninth grade who find themselves presented again with this "not-so-simple anymore" question. Before they know it, they find themselves in a college or university setting, having been directed simply by their grades or talents. 

Post-secondary Coaching provides a student with a private life coach who will challenge him/her to move ahead in self-discovery like no other relationship. This confidential partnership provides the student with the opportunity to clarify their values, to deepen their sense of purpose by writing their own mission statement, to define and achieve their personal and professional goals, and to increase their productivity and financial intelligence.

This coach is writing with the pen of experience. After seven years of post-secondary education and having reached several of my professional goals, I soon found out that my life passion did not match my profession. I would have benefited from a powerful, personalized, and practical coaching relationship early in my post-secondary education. Simple assessments and individual encouragement would have clarified my gifts, passions, talents, and personality. These clarifications would have given me the confidence to move into a career that matched my personal profile and I would have saved a lot of money! 

The benefits to the educational institution from post-secondary coaching are substantial. In particular, Cooperative Educational programs (requiring the student to spend significant portions of time in the workplace) would receive a three-fold benefit:

  • Greater performance from the student in their coop placement. 
  • Greater satisfaction for the cooperating company. 
  • Greater success in placement for the Cooperative Education department. 

In addition, parents of the participating students can know that a Pro-coach is working towards the best interests of their child. 

In conclusion, a post-secondary coach will clarify for Stevie that applause doesn't determine his life path, for Cathy that her true role model is Mother Theresa, for Jeremy that a passion for sports plus a gift to teach can make you the coach-of-the-year at Riverside Heights, and that Ian truly is the next Einstein in scientific research. 

What better place to develop life management skills and purpose than in the early adult years, in the post-secondary arena, with a Pro-coach? 

Lisa M. Martin is the founder of JAAZ Pro-coaching, based in Elmira, Ontario, Canada, that seeks to inspire, guide and compel clients to cultivate a purpose-filled life that works through a Pro-coaching relationship. She is a speaker and has published the "RSW (Reproducing Spiritual Women) Coaching Kit". Lisa is pursuing her coaching certification through the ILCT-Christian Track. You can reach her at 519-669-0452.


 

Tomorrow's Life Coach
Patrick Williams, Ed.D., Publisher
Annette Miller, Editor, annette@lifesync.com
© 2003 Institute for Life Coach Training
www.lifecoachtraining.com
Phone: 888-267-1206
info@lifecoachtraining.com

 

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