The Institute for Life Coach Training, (“ILCT”) is committed to the protection of privacy for the users of its website. This Privacy Policy was created to inform you of our policies regarding the handling of your personal information on our website. Any personal information provided to us will be treated according to this policy. Please note that when you submit information via the ILCT website, you are consenting to the collection, use and disclosure of that information in accordance with this Privacy Policy and therefore, we encourage you to read this entire Privacy Policy before submitting any information and/or using the ILCT website.

Collection of non-personal/anonymous information

In using our website, products or services, anonymous network information may be transmitted back to us to determine how users are interacting with our products, assist us to improve the usability, performance, and effectiveness of the website, and provide alerts regarding available software updates/upgrades. In some instances, ILCT may collect non-personal (aggregate or demographic) data through cookies, web logs, and web beacons. ILCT and its Web hosting company, acting as ILCT’s agent, may collect and store technical information about your visit to our website. We use this information for statistical purposes to make our site more accessible to visitors. Any information we collect will not be provided to any other third party. Specifically, it may record:

  • The name of the domain from which you access the Internet.
  • The Internet address of the website from which you linked directly to our site, if any.
  • The type of Web browsing software and operating system you are using to view our site.
  • The date and time you access our site.
  • The pages you visit on our site.
  • The amount of time spent on the site.

To provide a more personalized user experience, including content, ads and social media features, our website uses cookies. Please read the "Cookies" section below for more information.

A cookie is a small, encrypted data string that a website stores on a visitor's computer which the visitor's browser provides to the website each time the visitor returns. A cookie cannot read personal data off your hard disk or read cookie files created by other sites; the only Personal Information a cookie can contain is information you supply yourself. Like many websites, ILCT's website may use both session ID cookies (which expire when you close the browser) and persistent cookies (which remain on your hard drive for an extended period of time) to help ILCT identify and track visitors, their usage of ILCT’s website, and their website access preferences, and to deliver content specific to a visitor's interests.

ILCT does not correlate cookies information with data about individual users. However, if you prefer not to receive cookies, you can set your browser to warn you before accepting cookies and refuse the cookie when your browser alerts you to its presence. You can also refuse all cookies by turning them off in your browser. You do not need to have cookies turned on to use any area of ILCT’s website.

Collection and Use of your Personal Information

"Personal Information" shall mean any information that can be used to identify an individual, and may include, but not limited to name, email address, postal or other physical address, title, occupation, and other information required to provide a service, deliver a product, or carry out a transaction you have requested.

Throughout the website, there are forms which allow you to request information, join a free teleconference call, and purchase or obtain products and/or services from ILCT. These forms may ask for contact information (such as your name and e-mail address), financial information (such as your credit card numbers), and demographic information (for example, company product categories, areas of interest, location, etc.) Information from these forms is only used to deliver the information, products and/or services that you request. It may also be used to notify you of future ILCT services and/or opportunities that may be of interest to you. When completing these forms, please do not supply another person’s personal data to us unless we prompt you to do so and you have received that individual’s consent to do so.

Your Rights

As a user of the ILCT website, your data protection rights are as follows:

  • The right to access
  • The right to rectification
  • The right to erasure
  • The right to restrict processing
  • The right to object to processing
  • The right to data portability
  • The right to complain to a supervisory authority such as the ICF
  • The right to withdraw consent

While we strive to protect your Personal Information, we recommend you take every precaution in protecting your Personal Information when you are on the Internet.

Sharing your Personal Information

We will never sell or rent your Personal Information to third parties. We will only disclose your Personal Information when 1) we have your express consent to share the information for a specified purpose; 2) we need to respond to subpoenas, court orders or other such legal process; or 3) we need to protect the personal safety of the users of our websites or exercise or defend the legal rights and property of ILCT regarding illegal activities, suspected fraud, violations of ILCT's terms of use, or as otherwise required by law.

In accordance with our Student Policies and Procedures and our commitment to maintaining our student’s confidentiality, ILCT will never share personal information without a student’s permission.

Data retention

We seek to use reasonable organizational, technical, and administrative measures to protect your personal information within our organization from loss, misuse, unauthorized access or disclosure, alteration and/or destruction. As an example, our website completes the requirements for Payment Card Industry (PCI) certification. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us via the contact information provided below.

We will retain your Personal Information for as long as needed or permitted in light of the purposes for which it was obtained. For website users, and those who have requested information from ILCT, the criteria used to determine our retention periods include the length of time we have an ongoing relationship with you and the services you requested.

For students who have enrolled in our courses, we will maintain your records indefinitely in a secured database, the access of which is limited solely to the administrators of ILCT, so that we may, as your request, create rosters, provide completion certificates, and necessary documentation should you wish to pursue credentialing through an outside organization, etc.

Email and Spam Policy

We are committed to keeping your e-mail address confidential. We do not sell, rent or lease our subscription lists to third parties, and we will not provide your personal information to any third-party individual, government agency or company at any time unless compelled to do so by law. We will use your email address solely to provide timely information about ILCT and its programs and services. ILCT will maintain the information you send via email in accordance with applicable international law.

In compliance with the CAN-SPAM Act, GDPR, and CASL all email sent from our organization will clearly state who the email is from and provide clear information on how to contact the sender. In addition, all email messages will also contain concise information on how to remove yourself from our mailing list so that you receive no further email communication from us.

Student/coach contact information included on ILCT’s website is not posted for the purpose of promoting/marketing products/services to coaches. It is primarily posted for the purpose of allowing potential clients of a coach to connect with a coach, and only with full consent of the coach.

ILCT Community

If you participate or contribute to ILCT's social media sites and post to its Twitter and Facebook sites, the information you provide there will be made broadly available to others using the site. Each participant's opinion in an ILCT-related post is his or her own and does not reflect the opinion of ILCT.

Linked websites

Our website may provide links to other third-party websites that are outside our control and not covered by this policy. We cannot extend the warranties under this declaration on data protection to such sites, nor does the fact that we refer to such sites mean that we adopt their contents as our own. We encourage you to review the privacy policies posted on those and all sites you visit.

Your California Privacy Rights

Residents of the State of California, under the provision of the California Civil Code, have the right to request from companies conducting business in California a list of all third parties to which the company has disclosed Personal Information during the preceding year for direct marketing purposes. Alternatively, the law provides that if the company has a privacy policy that gives either an Opt-out or Opt-in choice for use of your Personal Information by third parties (such as advertisers) for marketing purposes, the company may instead provide you with information on how to exercise your disclosure choice options. If you are a California resident and want to request information on how to exercise your third-party disclosure choices, please send a request to

COPPA Requirement

ILCT complies with the requirements of the Children's Online Privacy Protection Act (COPPA) and the FTC's Rule interpreting COPPA (16 CFR § 512). Our websites are not directed to children and we do not knowingly collect any personally identifiable information from children under 16 years of age through our site.

Choice/Opt-Out or Corrections/Updates

Users of our website can opt out of receiving communications from us at any time. If you no longer wish to receive future communications or need to change or modify information previously provided, please email or call +1.888.267.1206. You may also opt out of receiving email communications by clicking the unsubscribe link in any email.

Site Content

You may access, download and print materials on this website for your personal and non-commercial use. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from this website without first obtaining written consent from ILCT. Furthermore, you may not use the materials found on this website on any other websites or in a networked environment without first obtaining written consent from ILCT.

All materials on this site (as well as the organization and layout of the site) are owned and copyrighted by The Institute for Life Coach Training © ILCT 2012. All rights reserved. No reproduction, distribution, or transmission of the copyrighted materials on this site is permitted without the written permission of ILCT.

This site is controlled and operated by ILCT from its offices within the United States. ILCT makes no representations that materials, information, or content available on or through this site are appropriate or available for use in other locations, and access to them from territories where such materials, information, or content are illegal is prohibited. Those who choose to access this site from other locations do so on their own volition and are responsible for compliance with applicable local laws.

Policy updates

ILCT may amend this Privacy Policy from time to time. Any changes to the policy will be posted on this page. Your continued use of the ILCT’s website after any update signifies your assent to those changes.

Contacting the Website

If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, please contact the following:

The Institute for Life Coach Training
Phone: 888.267.1206

Last update: May 22, 2018